The safety of our musicians, staff, and patrons are of utmost importance. We are closely monitoring and following guidance provided by federal, state, and local authorities. Working with the staff at New England Conservatory, the Civic will be implementing the following ticket policies for our three classical concerts at Jordan Hall. We will continue to monitor mandates from public health agencies in the coming months. Should there be any changes during the season, we will inform you.

Proof of Vaccination or Negative Test

NEC requires all patrons to present proof of vaccination or a negative COVID-19 test at the point of entry to Jordan Hall during ticket checks. A negative COVID 19 test must either be a PCR test taken within the last 72 hours or an antigen test taken within the last 24 hours. Proof of vaccination may be in the form of a physical vaccination card or legible and identifiable scan, photo, or digital record of vaccination.

All audience members will be required to wear a mask at all times.  

There will be no subscription series this year and we will only be selling tickets to each upcoming concert.

Audience capacity will be capped at 450 people and concerts will be limited to ninety minutes with no intermission.

There will be no paper programs. A digital program will be available on our website and sent to all ticket-buyers.

Refreshments will not be sold.

We ask that you purchase your tickets in advance.

The box office at NEC will not be open on concert day. If you must purchase a ticket the day of the concert, please go to our Will Call table on the main level. There will be no cash transactions – credit cards or personal checks only. If you wish to place a phone order, please call 617-923-6333 and leave a message. Your phone call will be returned within 48 hours by a staff person working remotely. The number will have either a 732 or 617 area code.

All seats will be three feet apart.

The staff at NEC has given us a mandatory seating chart which appears on our web site. Every other seat is blocked out.

Please print your tickets in advance.

In order to avoid lines at Will Call, please print out tickets in advance. If you do not have access to a printer, please e-mail thebostoncivicsymphony@gmail.com. We will have your ticket waiting at Will Call the day of the concert.

We thank you for your patience during these past few months. If you have any questions, please e-mail thebostoncivicsymphony@gmail.com.