Due to the pandemic, New England Conservatory has asked us to abide by certain guidelines for concerts performed at Jordan Hall.  In order to do so, the Civic is implementing the following policies for the 2021-2022 season.

There will be no subscription series this year.

As we do not have any guarantee that all three concerts will take place, we will not be offering subscriptions. During the year ticket buyers will be offered discounts to upcoming events.

Audience capacity will be capped at 450 people.

The staff at New England Conservatory will continue to monitor guidance from public health agencies in the coming months. Should there be any changes during the season, we will inform you.

Concerts will be limited to ninety minutes with no intermission.

Refreshments will not be sold.

We ask that you purchase your tickets in advance.

The box office at NEC will not be open on concert day. If you must purchase a ticket the day of the concert, please go to our Will Call table on the main level. We will do our best to accommodate you.  There will be no cash transactions – credit cards or personal checks only. If you wish to place a phone order, please call 617-923-6333 and leave a message. Your phone call will be returned within 24 hours by a staff person working remotely. The number will have either a 732 or 617 area code.

If you have a group that wishes to sit together, please purchase your tickets as a single order.

Per NEC’s guidelines, all individuals/groups must be spaced three feet apart. Our online ticketing service has programmed mandatory spacing between all ticket orders. There will be two seats between groups/orders and every other row will be blocked off.

Please print your tickets in advance.

In order to avoid lines at Will Call, please print out tickets in advance. If you do not have access to a printer, please e-mail thebostoncivicsymphony@gmail.com. We will have your ticket waiting at Will Call the day of the concert.

If possible, please wear a mask to the performance.

New England Conservatory is encouraging all audience members to wear masks while on the NEC campus.

We thank you for your patience during these past few months. If you have any questions, please e-mail thebostoncivicsymphony@gmail.com.